Welcome to FAII! ๐
This guide will walk you through everything you need to get started with FAII and begin monitoring your AI visibility.Getting Started Checklist
Step 1: Creating Your Account
Sign Up Process
- Visit app.faii.ai/register
- Sign up using:
- Google OAuth (recommended for easiest setup)
- Email and password
All new accounts start with a 14-day free trial with full access to all features. No credit card required.
After Signing Up
Once you create your account, youโll be guided through our onboarding questionnaire. This helps us personalize your experience and set up a demo campaign.Step 2: Onboarding Questionnaire
The questionnaire takes about 2 minutes and covers:Company Information
- Company Name - Your business or brand name
- Website URL - Your primary domain to monitor
- Industry - Helps us provide relevant benchmarks
Primary Focus
Choose what matters most to your business:Brand Monitoring
Track how your brand appears in AI responses and search results
Competitor Analysis
Monitor competitors and identify market opportunities
SEO Performance
Track search rankings and AI Overview presence
Content Strategy
Find content gaps and optimization opportunities
Target Keywords
Enter 5-10 keywords relevant to your business:Step 3: Understanding Your Demo Campaign
After completing onboarding, we automatically create a Demo Campaign for you. This campaign:- Uses your provided brand name and keywords
- Includes AI-generated questions about your industry
- Runs across multiple AI platforms (ChatGPT, Claude, Gemini, Perplexity)
- Provides a benchmark of your current AI visibility
What the Demo Campaign Monitors
Chat Intelligence
Chat Intelligence
- Brand mentions in ChatGPT, Claude, Gemini, and Perplexity
- Sentiment of mentions (positive, neutral, negative)
- Competitor mentions in the same responses
- Response patterns and trends
SERP Intelligence
SERP Intelligence
- Google search rankings for your keywords
- AI Overview presence and content
- Featured snippets and rich results
- Competitor positions
Step 4: Your Dashboard
After your first campaign runs (usually within 24 hours), your dashboard will show:AI Visibility Score
Your overall visibility score (0-100) combines:- Chat Score - Brand mention rate in AI platforms
- SERP Score - Search ranking performance
- Sentiment Score - Positive vs negative mentions
Key Metrics
| Metric | What It Means |
|---|---|
| Visibility Score | Overall AI presence (0-100) |
| Mention Rate | % of responses mentioning your brand |
| Share of Voice | Your mentions vs competitors |
| Sentiment | Positive/neutral/negative balance |
| SERP Position | Average ranking in search results |
Step 5: Connecting Data Sources (Optional)
For richer insights, connect your existing analytics:Google Analytics 4
1
Go to Settings
Click the gear icon in the sidebar
2
Select Integrations
Navigate to Integrations โ Google Analytics
3
Authorize Access
Click Connect and authorize FAII to access your GA4 data
4
Select Properties
Choose which GA4 properties to sync
Google Search Console
1
Navigate to Integrations
Settings โ Integrations โ Search Console
2
Authorize
Grant FAII read-only access to your Search Console data
3
Select Sites
Choose which verified sites to monitor
FAII only requests read-only access to your data. We never modify your Analytics or Search Console settings.
Step 6: Creating Additional Campaigns
Once youโre comfortable with the demo campaign, create custom campaigns:Campaign Types
- Combined Campaign
- SERP Only
- Chat Only
Best for most users - Monitors both search rankings and AI platform mentions.
Campaign Settings
| Setting | Description | Recommendation |
|---|---|---|
| Keywords | Terms to monitor | 10-50 keywords |
| Competitors | Domains to track | 3-5 competitors |
| Frequency | How often to run | Daily for most |
| Location | Geographic targeting | Your primary market |
Step 7: Understanding Your Reports
Master Report
Your campaignโs Master Report provides:- Executive Summary - Key metrics at a glance
- Trend Analysis - Performance over time
- Keyword Matrix - Per-keyword breakdown
- Competitor Analysis - How you stack up
- Opportunities - Actionable recommendations
Reading the Keyword Matrix
The keyword matrix shows performance for each tracked keyword:| Column | Meaning |
|---|---|
| Position | Current SERP ranking |
| ฮ | Change from previous period |
| AI Mentions | Times mentioned in AI responses |
| Sentiment | Positive/neutral/negative |
| Action | Recommended next step |
Understanding Opportunities
FAII automatically identifies optimization opportunities:High Impact
Keywords where small improvements yield big gains
Quick Wins
Easy optimizations with minimal effort
Content Gaps
Topics where youโre missing content
Competitor Targets
Keywords where competitors are beating you
Pro Tips for New Users
Start Small, Then Expand
Start Small, Then Expand
Begin with 10-20 keywords and 2-3 competitors. Once you understand the data, expand your campaigns.
Check Weekly, Not Daily
Check Weekly, Not Daily
AI visibility changes slowly. Weekly reviews are more actionable than daily obsession.
Focus on Trends, Not Snapshots
Focus on Trends, Not Snapshots
A single data point means less than a trend. Give campaigns at least 2 weeks before drawing conclusions.
Use Opportunities to Prioritize
Use Opportunities to Prioritize
FAIIโs opportunity recommendations are prioritized by impact. Start with the top 3.
Common Questions
Next Steps
SERP Intelligence Deep Dive
Master search ranking monitoring
Chat Intelligence Guide
Understand AI platform tracking
Campaign Automation
Set up automated monitoring
API Integration
Connect FAII to your tools
Need Help?
Our support team is here to help! Reach out at [email protected] for personalized onboarding assistance.
Welcome aboard! ๐ Youโre now ready to start monitoring and improving your AI visibility. Check your dashboard daily during the first week to familiarize yourself with the data, then focus on the opportunities FAII identifies.