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Overview

Chat Intelligence provides comprehensive AI platform monitoring using Python-based analysis and massive parallel processing:

Multi-Platform Analysis

Track across ChatGPT, Claude, Gemini, Perplexity, and Grok

Massive Scale Processing

150 parallel workers querying AI platforms simultaneously

Natural Question Generation

Generate 100+ question variations to probe AI responses

Sentiment & Context Analysis

Understand how AI platforms portray your brand

How FAII Chat Intelligence Works

Advanced AI Analysis Architecture

FAII uses sophisticated Python-based processing to analyze AI platform responses at massive scale: Massive Parallel Processing:
  • 150 parallel workers querying AI platforms simultaneously
  • Clean session management - no conversation memory between queries
  • Natural question generation - 100+ variations per topic
  • Multi-layer response analysis - brand mentions, sentiment, positioning
AI Platform Integration:
  • OpenAI API for ChatGPT analysis (Tier 5 access)
  • Anthropic API for Claude conversations
  • Google AI API for Gemini responses
  • Perplexity API for research-oriented queries
  • xAI API for Grok analysis (planned)
Data Collection Process:
  1. Question Generation - Create 100+ natural variations for each topic
  2. Parallel Querying - 150 workers ask questions simultaneously
  3. Clean Sessions - Each query uses a fresh conversation context
  4. Response Capture - Complete AI responses preserved for analysis
  5. Multi-Layer Analysis - Brand mentions, sentiment, competitors, citations
  6. Pattern Detection - Identify trends and opportunities across responses
  7. Storage & Reporting - Supabase PostgreSQL with trend analysis

What Makes FAII Different

Massive Scale Processing: Unlike manual checking or small-scale tools, FAII processes thousands of queries daily using 150 parallel workers, enabling pattern detection impossible at smaller scales. Authentic Question Generation:
  • Generates natural, human-like questions that sound like real users
  • 100+ variations per topic avoid detection patterns
  • Each question appears as a unique user session

Key Features

Brand Mention Detection

Monitor when and how your brand is mentioned across AI platforms with comprehensive coverage:
{
  "brand": "YourBrand",
  "industry": "project management software",
  "platforms": ["chatgpt", "claude", "gemini", "perplexity"],
  "question_templates": [
    "What are the best {industry} tools?",
    "Can you recommend {industry} solutions?",
    "How do I choose {industry} software?"
  ],
  "workers": 150,
  "frequency": "daily"
}

Advanced Sentiment Analysis

Understand the context and sentiment of brand mentions across AI responses:
Recommendations - When AI suggests your brand as a solution ✅ Feature Praise - Positive mentions of specific capabilities ✅ Solution Positioning - When you’re presented as the answer

Citation Source Tracking

See which of your content gets referenced by AI platforms:
  • Blog posts and articles - Track which content influences AI responses
  • Documentation pages - Monitor technical content citations
  • Case studies - See if success stories are being referenced
  • Product pages - Track product information accuracy
  • Social media content - Monitor broader content influence

Comprehensive Competitor Analysis

Compare your AI visibility and positioning against competitors:
1

Add Competitor Brands

Track up to 10 competitor brands alongside yours
2

Compare Mention Frequency

See how often each brand is mentioned across AI responses
3

Analyze Positioning Context

Understand how AI positions you vs. competitors (leader, alternative, etc.)
4

Identify Content Gaps

Find topics where competitors are mentioned but you aren’t
5

Track Sentiment Differences

Compare sentiment analysis across all tracked brands

Use Cases

Brand Monitoring & Reputation Management

Track how your brand appears in AI conversations: Example Campaign:
{
  "name": "Brand Reputation Monitoring",
  "type": "chat",
  "brand": "YourBrand",
  "industry": "project management",
  "question_count": 1000,
  "frequency": "daily",
  "platforms": ["chatgpt", "claude", "gemini"],
  "alerts": {
    "negative_sentiment": true,
    "competitor_mention_increase": true
  }
}

Content Strategy Optimization

Identify content gaps and opportunities based on AI responses: Example Setup:
  • Track which topics AI discusses but doesn’t mention your content
  • Identify frequently asked questions that need better answers
  • Monitor competitor content that’s influencing AI responses
  • Find emerging topics before they become competitive

Competitive Intelligence

Understand how you stack up against competitors in AI recommendations: Monitoring Focus:
  • Brand mention frequency vs. competitors
  • Positioning context (market leader, alternative, niche player)
  • Sentiment comparison across all tracked brands
  • Content citation analysis for competitive advantage

Configuration

Creating a Chat Intelligence Campaign

  1. Navigate to CampaignsCreate Campaign
  2. Select Chat Intelligence
  3. Define your brand and industry
  4. Configure question templates and platforms
  5. Set worker count and frequency
  6. Add competitor brands for comparison
  7. Configure alert thresholds
  8. Launch campaign

Campaign Settings

SettingDescriptionOptions
platformsAI platforms to monitorchatgpt, claude, gemini, perplexity
question_countQuestions per campaign run100-2000
workersParallel workers for processing50-150
frequencyHow often to run campaignsdaily, weekly, monthly
brandPrimary brand to trackYour brand name
competitorsCompetitor brands to compareUp to 10 brands

Metrics & Analytics

Key Metrics

Brand Mention Rate

Percentage of AI responses mentioning your brand

Sentiment Score

Overall sentiment across all mentions (positive/neutral/negative)

Platform Visibility

Which platforms mention you most frequently

Competitor Comparison

How you rank vs. competitors in AI responses

Content Citations

How often your content is referenced by AI

Question Coverage

Percentage of questions that mention your brand

Trend Analysis

Track changes in your AI visibility over time:
  • Daily mention trends - See how AI conversations about your brand evolve
  • Platform-specific patterns - Identify which AI platforms favor your brand
  • Competitor movement tracking - Monitor when competitors gain/lose AI visibility
  • Content influence analysis - Track which content drives AI mentions

Best Practices

Pro Tip: Focus on question variety rather than volume. 100 well-crafted, natural questions provide better insights than 1000 repetitive queries that AI platforms may filter.

Question Template Strategy

Effective Question Patterns:
  • Direct recommendations: “What are the best project management tools?”
  • Comparison queries: “How does Brand A compare to Brand B?”
  • Problem-solution: “I need help with team collaboration, what should I use?”
  • Feature-specific: “What tools have good reporting features?”
  • Industry-specific: “Best project management for software development teams”

Platform Selection

PlatformBest ForUpdate Frequency
ChatGPTGeneral recommendationsDaily
ClaudeTechnical analysisDaily
GeminiCreative/research tasksWeekly
PerplexityFact-checking/researchWeekly

Alert Configuration

Set up intelligent monitoring for important changes:
{
  "alerts": {
    "mention_frequency_drop": {
      "threshold": 20,
      "notify": ["email", "slack"]
    },
    "negative_sentiment_increase": {
      "threshold": 15,
      "notify": ["email"]
    },
    "competitor_mention_spike": {
      "threshold": 30,
      "notify": ["slack"]
    }
  }
}

API Integration

Integrate Chat Intelligence data into your applications:
// Get brand mentions across platforms
const mentions = await faii.chat.getBrandMentions({
  brand: 'YourBrand',
  start_date: '2025-10-01',
  end_date: '2025-10-18',
  platforms: ['chatgpt', 'claude']
});

// Analyze sentiment trends
const sentiment = await faii.chat.getSentimentAnalysis({
  brand: 'YourBrand',
  platform: 'chatgpt',
  timeframe: '30d'
});

// Compare with competitors
const comparison = await faii.chat.compareCompetitors({
  brand: 'YourBrand',
  competitors: ['competitor1', 'competitor2'],
  metric: 'mention_frequency'
});
View full API documentation →

Pricing

Chat Intelligence is included in all FAII plans:
  • Starter: 100 questions/week, 2 platforms
  • Professional: 500 questions/week, 4 platforms
  • Enterprise: 2,000+ questions/week, all platforms
  • Agency: Unlimited questions, custom configurations

Support

Need help with Chat Intelligence?